Privacy Policy

Effective March 2026

At DryDash, we value your privacy. This policy explains how we collect, use, and protect your information when you use our laundry, shoe spa, and dry cleaning services.

Section 01

Information We Collect

We may collect your name, phone number, address, precise and approximate location data (with your permission), and payment details to provide pickup, cleaning, and delivery services.

Section 02

How We Use Your Information

Your data is used to process orders, provide real-time tracking, send notifications, and improve our services. We do not sell your personal information.

Section 03

Payments & Security

All payments are processed securely via trusted payment gateways. We implement industry-standard measures to protect your data.

Section 04

Location Information

Our app collects and processes your device location data (precise and/or approximate location) with your permission to provide core services such as pickup, delivery, and order tracking.

Location data is used to:

  • Identify your pickup and delivery address
  • Assign nearby service partners
  • Provide real-time tracking and delivery updates

We do not collect location data in the background or when the app is not in use. Location access is only used when required while using the app.

Your location data is not sold to third parties. It may be shared only with trusted service partners strictly for the purpose of completing your service request.

You can enable or disable location access at any time through your device settings.

Section 05

Your Rights

You can request access, correction, or deletion of your personal data anytime by contacting our support team.

Section 06

Contact Us

If you have any questions, reach out at:

support@drydash.in